Common mistakes - FAQ - troubleshooting

On this page we provide instructions on how to solve the most common errors when using the HVS32.

• "Stations.ini or System.ini not found" - at HVS32 Start
• "Number range ends", where can I get a new one?
• No MCI device opened
• No more free license
• HVS32 crash on Windows 10
• HVS32 does not start on Windows 10
• Access violation when printing labels ; Exception EAccessViolation at WinLabelAusgeben() occurred
• Errorcode: 335544721 Firebird error message
• Label is printed on the wrong printer
• WaWi Rueck was not transferred
• Vioalation on Foreign Key "INTEG_626" ON TABLE VORMERKPACKSTK
• Socket error 10060 or 10061 during data transmission
• Route could not be determined
• Resend FFDatei from the FrachtführerDatei Protocol
• Message "Could not determine a default dispatch method"
• Message "The configurator is currently running on another HVS32 client!"
• DPD !RELABEL!
• HVS32 Downtime Possibilities
• "CAP-XXX" / Carrier API error codes

Error labels

• The packaging type could not be determined

• Error1: The dispatch method [VersandartID] is unknown. Please check your data

• Database-Save-Function throw an exception Interbase-Errorcode: 335544569 SQL-Errorcode: -303 Exception-Message: Dynamic SQL Error