The Communication Manager (hereafter abbreviated as ComManager) is a service that centrally manages communication between HVS32 and customers or HVS32 and carriers. The ComManager is designed for communications via FTP, SFTP, or SMTP protocols.

Similar to WinSCP, this service is controlled by HVS32 and sends data to the destination server configured in the module.

It is intended to gradually take over communications from HVS32 and replace other external transmission programs such as WinSCP.

ComManager Configuration

The ComManager Configurator can be accessed either directly through the ComManager-Configurator.exe in the installation directory ...Heidler\HVS32\ComManager\ or from the HVS32 Configurator.

ComManager main window

1 - Link to this wiki entry
2 - Selection Tabs: Modules - Modules for file transmission during daily closing, Wawi return, and route downloads; Servers - Internal communication servers such as Microsoft Exchange (SMTP) connections; Proxy - Internal proxy servers
3 - Overview of configured modules
4 - Summary of the configuration of the selected module
5 - Errorhandler Configuration
6 - Service Settings

Service Settings

In this section, the basic settings of the ComManager service are configured, which are necessary to establish a connection to the service. This area is password-protected; the same password as for HVS32 user "vadmin" is required.

Warning: The configurations you make here will be applied only after restarting the ComManager service!

HVS32 Main Directory: Specify the path to HVS32 here
HVS32 Database File: Specify the path to the HVS32 database file
HVS32 Database Server: IP address or hostname of the PC where the database is located
HVS32 Database Port: The port for the HVS32 database usually does not need adjustment. The default port is set to 3050.
REST Port: Communication port through which the ComManager service is accessible via REST. This port must be opened in the server's firewall for external communication with the clients.

Configuration Window of Service Settings

Configure ErrorHandler

If an ErrorHandler is configured, you will be notified by email in case of a failed transmission. This area is password-protected; the same password as for HVS32 user "vadmin" is required.

SMTP Server: IP address or hostname where the SMTP server is accessible.
SMTP Authentication: Here, you can enter your credentials for the SMTP server and enable authentication.
SMTP Port: Port at which the SMTP server is accessible (25, 465, 587)
SSL enabled: Data sent will be encrypted via Secure Sockets Layer.
TLS enabled: Data sent will be encrypted via Transport Layer Security, provided the SMTP server supports it.
TLS required: The server is requested to provide TLS support.

From Name: This name will be displayed as the sender's name.
From Address: The email address specified here will be displayed as the sender address for all emails sent through the server.
To/CC/BCC Address(es): Specify the recipients who should receive a notification email. Multiple recipient email addresses can be entered separated by commas.
Reply Address: This address overrides the sender address of the SMTP server and will be displayed as the sender address for emails sent through this module.
Subject: This text will be used as the subject when sending the emails.

Test: You can use this option to send a test message to verify the configured parameters.

ErrorHandler Configuration

Modules

1 - Overview of configured modules: Module ID - Selection and assignment of the module in HVS32 is done through this ID; Module Type - Type/category of module; the abbreviation "U" / "D" in parentheses indicates whether it is a Download (e.g., route download) or Upload module (FFFile, Wawi return, etc.); Modified - Modification date of the configuration
2 - Control options: Add Server - Option to add a new server; Copy Server - Allows duplicating the selected server with a new ID.; Rename Server - Opens an input dialog to change the ID. Note: If the server is in use, this will cause errors in process handling.; Edit Server - Opens the server configuration dialog.; Remove Server - Deletes the server entry. This change is irreversible; if the server is in use, it will cause errors in process handling.
3 - Summary of the configuration of the selected server

Add Module

Add / configure module

Communication between HVS32 and the specified server occurs through modules. Such a server can be either a separate (SMTP) server or directly the carrier's or customer's server.

After selecting the module type (FTP, SFTP, SMTP, PLD/UPS, HTTP), the configuration of the new module takes place. In the following dialog, you can adjust the corresponding parameters.

Module Type: Carrier Module - Standard choice for uploading FF files during daily closing; Additional Transmission - Customer-specific transmission of, for example, Wawi return files to a customer's server; Download - Special module type for downloading, e.g., route files
Module ID: An automatically generated ID for the selection and assignment of the module in HVS32
Carrier: Additional restriction of the module for the use of specific carrier modules in HVS32 (exclusively for FF file transmission)
Principal: Additional restriction of the module for the use of specific principals/clients in HVS32 (exclusively for FF file transmission)
Note: Optional note for better overview (displayed in the overview and in HVS32)

Configure FTP Module

The combined module ID along with notes is displayed as the title in the dialog.

Max. Retry Count: Here, you can set how many times a transmission attempt should be retried if the file is sent directly from HVS32.
Wait Time between Retries: Specify an interval at which the transmission attempt should be retried.

Max. Retry Count (Queue): Here, you can set how many times a transmission attempt should be retried if the file is sent directly from the queue.
Wait Time between Retries (Queue): Specify an interval at which the transmission attempt should be retried if the file is in the queue.

FTP Server

IP address or hostname of the server

FTP Port

Port at which the server is accessible (Default port 21)

FTP User

Username for authentication on the FTP server

FTP Password

Password for authentication on the FTP server

FTP Account

FTP account for authentication on the FTP server

FTP Directory

Upload - Target path on the SFTP server; if left blank, files will be uploaded to the user-specific root directory.

Download - Target path on the SFTP server; if left blank, files will be downloaded from the user-specific root directory.

Move to (Directory)

(This option is available only for module types Carrier Module and Additional Transmission)

Target path on the FTP server where the file will be moved after a successful upload. If left blank, the file will be uploaded directly to the "FTP Directory" without additional movement.

Name Extension after Upload

(This option is available only for module types Carrier Module and Additional Transmission)

Adds an additional file extension/name extension after a successful upload to the filename.

Name Extension on Upload

(This option is available only for module types Carrier Module and Additional Transmission)

Adds an additional file extension/name extension before the upload to the filename. The filename remains after the upload; the file name extension is not removed.

Download Directory

(This option is available only for the module type Download)

Local default directory where the downloaded files should be written. Depending on the process, the directory can be overwritten by HVS32.

FTP Transfer Mode

Specify whether the data should be transferred as binary or text.

FTP Security

FTPS: FTP over Secure Socket Layer (SSL) implicitly
FTPES: FTP over Secure Socket Layer (SSL) explicitly. (Here, the server can allow insecure connections as well)

FTP Connection: Choose the method for establishing the connection. PASSIVE should be chosen by default.
Proxy: Choose a proxy that you have configured in the "Proxy" tab. You can find a detailed description under Proxies

You can test the connection by clicking the Test button. During a test, an attempt is made to establish a connection to the server, and access to the specified directory is checked.
If no directory is specified, only the connection to the server is tested. WARNING: Only the connection setup is tested; if, for example, the FTP user does not have sufficient permissions to create files, the error occurs only during an actual transfer via HVS32!

Before exiting the program, be sure to click on "Save" to save your configurations.

FTP Upload Module Configuration

FTP Download Module Configuration

Configure SFTP Module

The combined module ID along with notes is displayed as the title in the dialog.

Max. Retry Count: Here, you can set how many times a transmission attempt should be retried if the file is sent directly from HVS32.
Wait Time between Retries: Specify an interval at which the transmission attempt should be retried.

Max. Retry Count (Queue): Here, you can set how many times a transmission attempt should be retried if the file is sent directly from the queue.
Wait Time between Retries (Queue): Specify an interval at which the transmission attempt should be retried if the file is in the queue.

SFTP Server: IP address or hostname of the server
SFTP Port: Port at which the server is accessible (Default port 22)
SFTP User: Username for authentication on the SFTP server
SFTP Password: Password for authentication on the SFTP server
Private-Key-File (OPEN-SSH Format): If you are using a private key, you can specify the path to the file here.
Passphrase: Enter your passphrase here to decrypt the file mentioned above
SFTP Directory: Upload - Target path on the SFTP server; if left blank, files will be uploaded to the user-specific root directory.; Download - Target path on the SFTP server; if left blank, files will be downloaded from the user-specific root directory.
Move to (Directory): (This option is available only for module types Carrier Module and Additional Transmission); Target path on the SFTP server where the file will be moved after a successful upload. If left blank, the file will be uploaded directly to the "SFTP Directory" without additional movement.
Name Extension after Upload: (This option is available only for module types Carrier Module and Additional Transmission); Adds an additional file extension/name extension after a successful upload to the filename.
Name Extension on Upload: (This option is available only for module types Carrier Module and Additional Transmission); Adds an additional file extension/name extension before the upload to the filename. The filename remains after the upload; the file name extension is not removed.
Download Directory: (This option is available only for the module type Download); Local default directory where the downloaded files should be written. Depending on the process, the directory can be overwritten by HVS32.
Timeout (ms): Time in milliseconds that the connection setup and individual communication steps can take at most (standard 30000ms).; In the configuration dialog itself, a timeout of 5000ms is used regardless of the setting to test the connection more quickly.
Proxy: Choose a proxy that you have configured in the "Proxy" tab. You can find a detailed description under Proxies

You can test the connection by clicking the Test button.

If you encounter the error "Algorithm negotiation fail" during the connection test, it is usually because the SFTP server uses old security algorithms such as ssh-dss, which are no longer supported. In this case, check the box "Prefer Old Algorithms" or "prefer old algorithms" to enforce support for the old security algorithms.

During a test, an attempt is made to establish a connection to the server, and access to the specified directory is checked.
If no directory is specified, only the connection to the server is tested. WARNING: Only the connection setup is tested; if, for example, the SFTP user does not have sufficient permissions to create files, the error occurs only during an actual transfer via HVS32!

Before exiting the program, be sure to click on "Save" to save your configurations.

SFTP Upload Module Configuration

SFTP Download Module Configuration

Configure SMTP Module

The combined module ID along with notes is displayed as the title in the dialog.

Max. Retry Count: Here, you can set how many times a transmission attempt should be retried if the file is sent directly from HVS32.
Wait Time between Retries: Specify an interval at which the transmission attempt should be retried.

Max. Retry Count (Queue): Here, you can set how many times a transmission attempt should be retried if the file is sent directly from the queue.
Wait Time between Retries (Queue): Specify an interval at which the transmission attempt should be retried if the file is in the queue.

SMTP Server: Choose an SMTP server that you have configured in the "Server" tab. You can find a detailed description under Configure SMTP Server.
Reply Address: This address overrides the sender address of the SMTP server and is used as the sender address for emails sent via this module.
To/CC/BCC Address(es): Specify the recipients who should receive a notification email. Multiple recipient email addresses can be entered separated by commas.
Subject: This text is used as the subject when sending emails.
Email Content (PLAIN Text): Unformatted message text for the outgoing email.
Email Content (HTML Text): HTML-compliant formatted message text for the outgoing email.

Testing is done for SMTP modules via the Test button in the configuration dialog of the corresponding server.

Before exiting the program, be sure to click on "Save" to save your configurations.

SMTP Module Configuration

Configure PLD Module

The combined module ID along with notes is displayed as the title in the dialog.

Max. Retry Count: Here, you can set how many times a transmission attempt should be retried if the file is sent directly from HVS32.
Wait Time between Retries: Specify an interval at which the transmission attempt should be retried.

Max. Retry Count (Queue): Here, you can set how many times a transmission attempt should be retried if the file is sent directly from the queue.
Wait Time between Retries (Queue): Specify an interval at which the transmission attempt should be retried if the file is in the queue.

PLD Server: HTTPS URL of the server
PLD Path: Destination path on the HTTPS server
PLD Port: Port under which the server is reachable (Default port 443)
PLD User: Username for authentication on the HTTPS server
PLD Password: Password for authentication on the HTTPS server
PLD-Report Storage Path: Here, the path to a subfolder is specified where the feedback/report files from the PLD server will be saved.
Proxy: Here, you can choose a proxy that you have configured in the "Proxy" tab. You can find a detailed description under Proxies

You can test the connection by clicking the Test button. During the test, an attempt is made to establish a connection to the server, but no authentication takes place.

Before exiting the program, be sure to click on "Save" to save your configurations.

PLD Module Configuration

Configure HTTP(S) Module

The combined module ID along with notes is displayed as the title in the dialog.

Max. Retry Count: Here, you can set how many times a transmission attempt should be retried if the file is sent directly from HVS32.
Wait Time between Retries: Specify an interval at which the transmission attempt should be retried.

Max. Retry Count (Queue): Here, you can set how many times a transmission attempt should be retried if the file is sent directly from the queue.
Wait Time between Retries (Queue): Specify an interval at which the transmission attempt should be retried if the file is in the queue.

HTTP(S) URL: The HTTP or HTTPS URL with function path and, if applicable, a different port of the server.; Using the "parsable" option allows you to store the URL in the form of a script that can be edited and verified in an editing dialog "...".
HTTP User: Username for authentication (HTTP authentication Basic) on the HTTP(S) server
HTTP Password: Password for authentication (HTTP authentication Basic) on the HTTP(S) server
MIME-Type: (This option is available only for module types Carrier Module and Additional Transfer.); Content-Type of the request accepted by the server (MULTIPART_FORMDATA, FORM_URLENCODED)
Download Directory: (This option is available only for the module type Download.); Local default directory where downloaded files should be written. Depending on the process, the directory can be overridden by HVS32.
Proxy: Here, you can choose a proxy that you have configured in the "Proxy" tab. You can find a detailed description under Proxies

You can test the connection by clicking the Test button. During the test, an attempt is made to establish a connection to the server, but no authentication takes place.

Before exiting the program, be sure to click on "Save" to save your configurations.

HTTP Upload Module Configuration

HTTP Download Module Configuration

Servers

1 - Overview of configured communication servers: Server ID - Selection and assignment of the server in the modules are done based on this ID; Server Type - Server Type/Category (SMTP); Modified - Modification date of the configuration
2 - Control Options: Add Server - Option to add a new server; Copy Server - Allows duplicating the selected server with a new ID.; Rename Server - Opens an input dialog to change the ID. Note: If the server is in use, this will lead to errors in process processing.; Edit Server - Opens the server configuration dialog.; Remove Server - Deletes the server entry. This change is irreversible; if the server is in use, this will lead to errors in process processing.
3 - Summary of the configuration of the selected server

Keep the original file tag please

Configure SMTP Server

SMTP Server Configuration

After entering the unique server ID, the configuration of the new communication server is done. In the following dialog, you can adjust the corresponding parameters.

From Address: The email address specified here will be displayed as the sender address for all emails sent via the server.
From Name: This name will be displayed as the sender's name.
SMTP Server: IP address or hostname under which the SMTP server is accessible.
SMTP Authentication: Here, you can enter your credentials for the SMTP server and activate authentication.
SMTP Port: Port under which the SMTP server is accessible (25, 465, 587)
SSL Enabled: Data sent will be encrypted via Secure Sockets Layer.
TLS Enabled: Data sent will be encrypted via Transport Layer Security if the SMTP server supports it.
TLS Required: The server requires TLS support.

Before exiting the program, be sure to click on "Save" to save your configurations.

Proxies

Proxy

1 - Overview of configured proxies: Proxy ID - Selection and assignment of the proxy is done based on this ID in the modules; Proxy Type - Proxy Type/Category (DIRECT/HTTP/HTTP_TUNNEL/SOCKS4/SOCKS4A/SOCKS5); Proxy Server - Server name or IP address of the proxy; Modified - Modification date of the configuration
2 - Control Options: Add Proxy - Option to add a new proxy; Copy Proxy - Allows duplicating the selected proxy with a new ID.; Rename Proxy - Opens an input dialog to change the ID. Note: If the proxy is in use, this will lead to errors in process processing.; Edit Proxy - Opens the proxy configuration dialog.; Remove Proxy - Deletes the proxy entry. This change is irreversible; if the proxy is in use, this will lead to errors in process processing.
3 - Summary of the configuration of the selected proxy

Add/Configure Proxy

Proxy Configuration

After entering the unique proxy ID, the configuration of the new proxy is done. In the following dialog, you can adjust the corresponding parameters.

PROXY Type: Determines the type of the deployed proxy - Direct, HTTP, HTTP Tunnel, SOCKS4, SOCKS4A, SOCKS5
PROXY Server: IP address or hostname under which the proxy server is accessible.
PROXY Port: Port under which the proxy server is accessible
PROXY User: Username for authentication on the proxy server
PROXY Password: Password for authentication on the proxy server

NOTE: The FTP proxy type USER <User>@<Host> is configured directly in the FTP module and not as a proxy.; To do this, enter the data in the FTP module as follows: FTP Server = <FTP Proxy Host> and FTP User = <FTP User>@<FTP Server>

Before exiting the program, be sure to click on "Save" to save your configurations.

Troubleshooting


Error Code	Error Description	Troubleshooting
COM11C00100	Unknown error occurred while processing a Send Message job! Response is NULL!	This is a general error in processing a Send Message job. Please check your settings for the corresponding server module in HVS32CommunicationManager.
COM11C00200	Unknown error occurred while processing an Upload job! Response is NULL!	This is a general error in processing an Upload job. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM11W00110	Error occurred while deleting temporary file(s) during processing of a Send Message job.	The temporary copy of the file(s) to be transferred could not be deleted. Please check the log files and contact our support team.
COM11W00210	Error occurred while deleting temporary file(s) during processing of an Upload job.	The temporary copy of the file(s) to be transferred could not be deleted. Please check the log files and contact our support team.
COM21C00020	Error converting response to XML - Response is NULL	This is a general error in processing a request. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM21C00100	Error parsing XML data in REST function uploadFile	The data received from HVS32 for upload is incorrect. Try repeating the operation. If this doesn't work, please check the log files and contact our support team.
COM21C00110	Error creating module configuration for REST function uploadFile	The module for the selected module ID for upload cannot be initialized. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM21C00120	Error converting response to XML for REST function uploadFile	The response to HVS32 could not be generated. Please check the log files and contact our support team.
COM21C00130	Error reading file(s) in REST function uploadFile	The file to be transferred does not exist or cannot be read. Please check if the file to be transferred exists in the specified directory and if sufficient permissions for reading files are set for the Windows user SYSTEM (or the Windows user specified in Heidler-ComManager). Try repeating the operation.
COM21C00131	Error writing temporary file(s) in REST function uploadFile	The temporary copy of the file(s) to be transferred could not be created. Try repeating the operation. If this doesn't work, please check the log files and contact our support team.
COM21C00200	Error parsing XML data in REST function downloadFile	The data received from HVS32 for download is incorrect. Try repeating the operation. If this doesn't work, please check the log files and contact our support team.
COM21C00210	Error creating module configuration for REST function downloadFile	The module for the selected module ID for download cannot be initialized. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM21C00220	Error converting response to XML for REST function downloadFile	The response to HVS32 could not be generated. Please check the log files and contact our support team.
COM21C00300	Error parsing XML data in REST function sendMessage	The data received from HVS32 for SendMessage is incorrect. Try repeating the operation. If this doesn't work, please check the log files and contact our support team.
COM21C00320	Error converting response to XML for REST function sendMessage	The server module for the selected server module ID for SendMessage cannot be initialized. Please check your settings for the corresponding server module in HVS32CommunicationManager.
COM21C00330	Error reading file(s) in REST function sendMessage	The file to be transferred does not exist or cannot be read. Please check if the file to be transferred exists in the specified directory. Try repeating the operation.
COM21C00331	Error writing temporary file(s) in REST function sendMessage	The temporary copy of the file(s) to be transferred could not be created. Try repeating the operation. If this doesn't work, please check the log files and contact our support team.
COM21C00400	Error parsing XML data in REST function queueUploadFile	The response to HVS32 could not be generated. Please check the log files and contact our support team.
COM21C00410	Error creating module configuration for REST function queueUploadFile	The module for the selected module ID for upload cannot be initialized. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM21C00420	Error converting response to XML for REST function queueUploadFile	The response to HVS32 could not be generated. Please check the log files and contact our support team.
COM21C00430	Error reading file(s) in REST function queueUploadFile	The file to be transferred does not exist or cannot be read. Please check if the file to be transferred exists in the specified directory. Try repeating the operation.
COM21C00431	Error writing temporary file(s) in REST function queueUploadFile	The temporary copy of the file(s) to be transferred could not be created. Try repeating the operation. If this doesn't work, please check the log files and contact our support team.
COM21C00500	Error parsing XML data in REST function queueDownloadFile	The data received from HVS32 for download is incorrect. Try repeating the operation. If this doesn't work, please check the log files and contact our support team.
COM21C00510	Error creating module configuration for REST function queueDownloadFile	The module for the selected module ID for download cannot be initialized. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM21C00520	Error converting response to XML for REST function queueDownloadFile	The response to HVS32 could not be generated. Please check the log files and contact our support team.
COM21C00600	Error parsing XML data in REST function queueSendMessage	The data received from HVS32 for SendMessage is incorrect. Try repeating the operation. If this doesn't work, please check the log files and contact our support team.
COM21C00620	Error converting response to XML for REST function queueSendMessage	The response to HVS32 could not be generated. Please check the log files and contact our support team.
COM21C00630	Error reading file(s) in REST function queueSendMessage	The file to be transferred does not exist or cannot be read. Please check if the file to be transferred exists in the specified directory. Try repeating the operation.
COM21C00631	Error writing temporary file(s) in REST function queueSendMessage	The temporary copy of the file(s) to be transferred could not be created. Try repeating the operation. If this doesn't work, please check the log files and contact our support team.
COM21C00700	Error loading main configuration in REST function getModuleList	There was an error loading the main configuration. Please check your main settings in HVS32CommunicationManager.
COM21C00710	Error reading main configuration in REST function getModuleList	There was an error reading the main configuration. Please check your main settings in HVS32CommunicationManager.
COM21C00720	Error converting response to XML for REST function getModuleList	The response to HVS32 could not be generated. Please check the log files and contact our support team.
COM21C00800	Error loading main configuration in REST function getServerList	There was an error loading the main configuration. Please check your main settings in HVS32CommunicationManager.
COM21C00810	Error reading main configuration in REST function getServerList	There was an error reading the main configuration. Please check your main settings in HVS32CommunicationManager.
COM21C00820	Error converting response to XML for REST function getServerList	The response to HVS32 could not be generated. Please check the log files and contact our support team.
COM21W00132	Error deleting temporary file(s) in REST function uploadFile	The temporary copy of the file(s) to be transferred could not be deleted. Please check the log files and contact our support team.
COM21W00332	Error deleting temporary file(s) in REST function sendMessage	The temporary copy of the file(s) to be transferred could not be deleted. Please check the log files and contact our support team.
COM31E00100	Error initializing HVS32 Database Manager	There was an error initializing the Database Manager. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00200	Error initializing write connections to HVS32 database	There was an error initializing the write connections to the database. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00210	Error initializing prepared statements for updating FF file in HVS32 database	There was an error initializing the SQL for updating database entries for the FF file number. WARNING: The FF file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00220	Error updating FF file	There was an error executing the SQL for updating database entries for the FF file number. WARNING: The FF file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00225	Error updating FF file - no results found	There was an error executing the SQL for updating database entries for the FF file number. WARNING: The FF file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00230	Error initializing prepared statements for updating WaWi file in HVS32 database	There was an error initializing the SQL for updating database entries for the WaWi file number. WARNING: The WaWi file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00240	Error updating WaWi file	There was an error executing the SQL for updating database entries for the WaWi file number. WARNING: The WaWi file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00245	Error updating WaWi file - no results found	There was an error executing the SQL for updating database entries for the WaWi file number. WARNING: The WaWi file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00300	Error initializing read connections to HVS32 database	There was an error initializing the read connections to the database. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00310	Error initializing prepared statements for reading FF file in HVS32 database	There was an error initializing the SQL for reading database entries for the FF file number. WARNING: The FF file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00320	Error reading FF file from HVS32 database	There was an error executing the SQL for reading database entries for the FF file number. WARNING: The FF file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00325	FF file not found in HVS32 database	The FF file number transmitted by HVS32 could not be found in the HVS32 database. WARNING: The FF file may have already been transmitted. Please check the log files and contact our support team.
COM31E00330	Error initializing prepared statements for reading WaWi file in HVS32 database	There was an error initializing the SQL for reading database entries for the WaWi file number. WARNING: The WaWi file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00340	Error reading WaWi file from HVS32 database	There was an error executing the SQL for reading database entries for the WaWi file number. WARNING: The WaWi file may have already been transmitted. Please check the HVS32 database configuration in the main configuration of HVS32CommunicationManager and restart the "Heidler-ComManager" service on the server at a convenient time.
COM31E00345	WaWi file not found in HVS32 database	The WaWi file number transmitted by HVS32 could not be found in the HVS32 database. WARNING: The WaWi file may have already been transmitted. Please check the log files and contact our support team.
COM50C01100	Error instantiating the upload module	The module for the selected module ID for upload cannot be instantiated. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM50C01150	Failed to instantiate the upload module	The module for the selected module ID for upload could not be instantiated. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM50C01200	Error initializing the upload module	The module for the selected module ID for upload cannot be initialized. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM50C02100	Error instantiating the download module	The module for the selected module ID for download cannot be instantiated. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM50C02150	Failed to instantiate the download module	The module for the selected module ID for download could not be instantiated. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM50C02200	Error initializing the download module	The module for the selected module ID for download cannot be initialized. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM50C03100	Error instantiating the SendMessage module	The server module for the selected server module ID for SendMessage cannot be instantiated. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM50C03150	Failed to instantiate the SendMessage module	The server module for the selected server module ID for SendMessage could not be instantiated. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM50C03200	Error initializing the SendMessage module	The server module for the selected server module ID for SendMessage cannot be initialized. Please check your settings for the corresponding module in HVS32CommunicationManager.
COM51C00100	Error connecting to FTP server	There was an error connecting to the FTP server. Please check the configured FTP server in the module configuration of the corresponding module in HVS32CommunicationManager.
COM51C00200	Error logging into FTP server	There was an error logging into the FTP server. Please check the configured login credentials (username/password) in the module configuration of the corresponding module in HVS32CommunicationManager.
COM51C00300	Error changing directory on FTP server	There was an error changing the directory on the FTP server. Please check the configured FTP directory in the module configuration of the corresponding module in HVS32CommunicationManager.
COM51C00400	Error uploading file to FTP server	There was an error uploading the FF file to the FTP server. The FTP server might be temporarily overloaded - please retry the operation at a later time. If this doesn't work, check the log files and contact our support team.
COM51C00500	Error downloading file from FTP server	There was an error downloading the file from the FTP server. The FTP server might be temporarily overloaded - please retry the operation at a later time. If this doesn't work, check the log files and contact our support team.
COM51C00410	Error renaming file on FTP server	There was an error renaming the FF file on the FTP server. The file might already exist on the FTP server, or there might be invalid characters in the filename.
COM51C00411	Error moving file on FTP server	There was an error moving the FF file on the FTP server. The file might already exist on the FTP server, or there might be invalid characters in the filename.
COM51C99999	Invocation of an unsupported function in FTP module	The invoked function is not supported by this FTP module. Please check the configuration in HVS32 and select a different module for the corresponding function.
COM52C00100	Error starting session on SFTP server	There was an error starting the session to the SFTP server. Please check the configured SFTP server in the module configuration of the corresponding module in HVS32CommunicationManager.
COM52C00110	Error starting session on jump host for SFTP transmission	There was an error starting the session to the jump host. Please check the configured jump host settings in the SFTP server module configuration of the corresponding module in HVS32CommunicationManager.
COM52C00200	Error opening channel to SFTP server	There was an error opening the channel to the SFTP server. Please check the configured SFTP server in the module configuration of the corresponding module in HVS32CommunicationManager.
COM52C00300	Error connecting to SFTP server	There was an error connecting to the SFTP server. Please check the configured SFTP server in the module configuration of the corresponding module in HVS32CommunicationManager.
COM52C00400	Error changing directory on SFTP server	There was an error changing the directory on the SFTP server. Please check the configured SFTP directory in the module configuration of the corresponding module in HVS32CommunicationManager.
COM52C00500	Error uploading file to SFTP server	There was an error uploading the FF file to the SFTP server. The SFTP server might be temporarily overloaded - please retry the operation at a later time. If this doesn't work, check the log files and contact our support team.
COM52C00510	Error uploading file to SFTP server - Access denied!	There was an error uploading the FF file to the SFTP server. The user might not have sufficient permissions. Please check the parameters such as username and SFTP directory - retry the operation. If this doesn't work, have the permissions checked by the operator of the SFTP server.
COM52C00520	Error renaming file on SFTP server	There was an error renaming the FF file on the SFTP server. The file might already exist on the SFTP server, or there might be invalid characters in the filename.
COM52C00521	Error moving file on SFTP server	There was an error moving the FF file on the SFTP server. The file might already exist on the SFTP server, or there might be invalid characters in the filename.
COM52C00600	Error downloading file from SFTP server	There was an error downloading the file from the SFTP server. The SFTP server might be temporarily overloaded - please retry the operation at a later time. If this doesn't work, check the log files and contact our support team.
COM52C00610	Error downloading file from SFTP server - Access denied!	There was an error downloading the file from the SFTP server. The user might not have sufficient permissions. Please check the parameters such as username and SFTP directory - retry the operation. If this doesn't work, have the permissions checked by the operator of the SFTP server.
COM52C99999	Invocation of an unsupported function in SFTP module	The invoked function is not supported by this SFTP module. Please check the configuration in HVS32 and select a different module for the corresponding function.
COM53C00100	SMTP configuration not found	There was an error in the configuration of the SMTP module. Please check the selected SMTP server in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53C00101	Illegal parameters in SMTP configuration - recipient address is empty!	There was an error in the configuration of the SMTP module. Please check the configured recipient address in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53C00102	Illegal parameters in SMTP configuration - subject is empty!	There was an error in the configuration of the SMTP module. Please check the configured subject in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53C00103	Illegal parameters in SMTP configuration - mail text is empty!	There was an error in the configuration of the SMTP module. Please check the configured mail text in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53C00105	Error creating message instance!	There was an error in the configuration of the SMTP module. Please check the configured mail parameters such as server, encryption, and authentication in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53C00110	Error setting HTML content in SMTP module	There was an error setting the HTML content in the SMTP module. Please check the configured HTML content in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53C00111	Error setting text content in SMTP module	There was an error setting the text content in the SMTP module. Please check the configured text content in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53C00112	Error setting message content in SMTP module	There was an error setting the message content in the SMTP module. Retry the operation. If this doesn't work, check the log files and contact our support team.
COM53C00120	Error attaching file in SMTP module	There was an error attaching the file in the SMTP module. Retry the operation. If this doesn't work, check the log files and contact our support team.
COM53C00130	Error setting FROM address in SMTP module	There was an error in the configuration of the SMTP server module. Please check the configured FROM address in the corresponding server module configuration of HVS32CommunicationManager.
COM53C00131	Error setting recipient address in SMTP module	There was an error in the configuration of the SMTP module. Please check the configured recipient address in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53W00132	Error setting CC address in SMTP module	There was an error in the configuration of the SMTP module. Please check the configured CC address in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53W00133	Error setting BCC address in SMTP module	There was an error in the configuration of the SMTP module. Please check the configured BCC address in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53W00134	Error setting reply-to address in SMTP module	There was an error in the configuration of the SMTP module. Please check the configured reply-to address in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53W00135	Error setting subject in SMTP module	There was an error in the configuration of the SMTP module. Please check the configured subject in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53C00200	No SMTP data found from HVS32	No SMTP data (recipient, subject, content) was transmitted from HVS32 to HVS32CommunicationsManager. Please check the settings in HVS32 and retry the operation.
COM53C00201	Invalid SMTP data from HVS32	Invalid SMTP data (recipient, subject, content) was transmitted from HVS32 to HVS32CommunicationsManager. Please check the settings in HVS32 and retry the operation.
COM53C00202	Illegal parameters in SMTP data from HVS32 - recipient address is empty!	There was an error in the configuration of HVS32. Please check the configured recipient address in HVS32 Configurator.
COM53C00203	Illegal parameters in SMTP data from HVS32 - subject is empty!	There was an error in the configuration of HVS32. Please check the configured subject in HVS32 Configurator.
COM53C00204	Illegal parameters in SMTP data from HVS32 - mail text is empty!	There was an error in the configuration of HVS32. Please check the configured text content in HVS32 Configurator.
COM53C00205	Error creating message instance!	There was an error in the configuration of the SMTP module. Please check the configured mail parameters such as server, encryption, and authentication in the module configuration of the corresponding module in HVS32CommunicationManager.
COM53C00210	Error setting HTML content in SMTP module	There was an error setting the HTML content in the SMTP module. Please check the configured HTML content in HVS32 Configurator.
COM53C00211	Error setting text content in SMTP module	There was an error setting the text content in the SMTP module. Please check the configured text content in HVS32 Configurator.
COM53C00212	Error setting message content in SMTP module	There was an error setting the message content in the SMTP module. Retry the operation. If this doesn't work, check the log files and contact our support team.
COM53C00220	Error attaching file in SMTP module	There was an error attaching the file in the SMTP module. Retry the operation. If this doesn't work, check the log files and contact our support team.
COM53C00230	Error setting FROM address in SMTP module	There was an error in the configuration of the SMTP server module. Please check the configured FROM address in the corresponding server module configuration of HVS32CommunicationManager.
COM53C00231	Error setting recipient address in SMTP module	There was an error in the configuration of HVS32. Please check the configured recipient address in HVS32 Configurator.
COM53W00232	Error setting CC address in SMTP module	There was an error in the configuration of the SMTP module. Please check the configured CC address in HVS32 Configurator.
COM53W00233	Error setting BCC address in SMTP module	There was an error in the configuration of HVS32. Please check the configured BCC address in HVS32 Configurator.
COM53W00234	Error setting reply-to address in SMTP module	There was an error in the configuration of the SMTP module. Please check the configured reply-to address in HVS32 Configurator.
COM53W00235	Error setting subject in SMTP module	There was an error in the configuration of HVS32. Please check the configured subject in HVS32 Configurator.
COM53C00300	Error sending email in SMTP module	There was an error sending the email in the SMTP module. Retry the operation. If this doesn't work, check the log files and contact our support team.
COM53C00400	Error sending email in SMTP module	There was an error sending the email in the SMTP module. Retry the operation. If this doesn't work, check the log files and contact our support team.
COM53C99999	Invocation of an unsupported function in SMTP module	The invoked function is not supported by this SMTP module. Please check the configuration in HVS32 and select a different module for the corresponding function.
COM54C99999	Invocation of an unsupported function in PLD module	The invoked function is not supported by this PLD module. Please check the configuration in HVS32 and select a different module for the corresponding function.
COM54W03005	3005 PLD Warning - File already transmitted!	The carrier file has already been transmitted and therefore could not be accepted by the UPS server. Please do not transmit this file again.
COM54W06930	6930 PLD Warning - Data uploaded with warnings. Please correct before the next upload!	The carrier file has been successfully transmitted to the UPS server and processed. The file does not need to be transmitted again. However, there are content errors in the FF file that need to be fixed before the next day's closure. Please check the saved feedback reports from UPS (see module configuration for the directory) and contact our support team.
COM54C06931	6931 PLD Error - Upload failed due to errors in the PLD data.	The carrier file has been transmitted to the UPS server but was NOT processed due to errors. The file needs to be retransmitted after fixing the errors. There are content errors in the FF file that need urgent attention. Please check the saved feedback reports from UPS (see module configuration for the directory) and contact our support team.
COM54C06932	6932 Severe PLD Error - Upload failed due to errors in the input parameters.	The carrier file has been transmitted to the UPS server but was NOT processed due to SERIOUS errors. The file needs to be retransmitted after fixing the errors. There are content errors in the FF file that need urgent attention. Please check the saved feedback reports from UPS (see module configuration for the directory) and contact our support team.
COM54C06933	Unknown PLD Error - Upload failed due to unknown errors.	The carrier file has been transmitted to the UPS server but was NOT processed due to unknown errors. The file needs to be retransmitted after fixing the errors. There are content errors in the FF file that need urgent attention. Please check the saved feedback reports from UPS (see module configuration for the directory) and contact our support team.
COM54C01000	Error in feedback - no status code found!	An error was detected in the feedback from the UPS server. Please check the log files and contact our support team.
COM54C01100	Error parsing the feedback	There was an error parsing the feedback from the UPS server. Please check the log files and contact our support team.
COM54W01200	Error saving the report file(s)	There was an error saving the reports from the UPS server. Please check the configured storage path in the corresponding PLD module configuration of HVS32CommunicationManager, as well as the user rights of this directory.
COM54C02000	HTTPS connection not ready!	There was an error connecting to the UPS server. The UPS server might be temporarily busy - please retry the operation at a later time. If this doesn't work, check the log files and contact our support team.
COM54C03000	Error reading the EDI file	There was an error reading the FF file in the PLD module. Retry the operation. If this doesn't work, check the log files and contact our support team.
COM54C04000	Error transmitting data to the UPS server	There was an error transmitting data to the UPS server. The UPS server might be temporarily busy - please retry the operation at a later time. If this doesn't work, check the log files and contact our support team.
COM55C02000	HTTP(S) connection not ready!	There was an error connecting to the HTTP(S) server. The HTTP(S) server might be temporarily busy - please retry the operation at a later time. If this doesn't work, check the log files and contact our support team.
COM55C04000	Error transmitting data to the HTTP(S) server	There was an error transmitting data to the HTTP(S) server. The HTTP(S) server might be temporarily busy - please retry the operation at a later time. If this doesn't work, check the log files and contact our support team.
COM55C05000	Error downloading file from the HTTP(S) server	There was an error downloading the file from the HTTP(S) server. The HTTP(S) server might be temporarily busy - please retry the operation at a later time. If this doesn't work, check the log files and contact our support team.
COM55C99999	Invocation of an unsupported function in HTTP module	The invoked function is not supported by this HTTP module. Please check the configuration in HVS32 and select a different module for the corresponding function.

HVS32 Communication Manager(en)

Inhaltsverzeichnis

ComManager Configuration

Service Settings

Configure ErrorHandler

Modules

Configure FTP Module

Configure SFTP Module

Configure SMTP Module

Configure PLD Module

Configure HTTP(S) Module

Servers

Configure SMTP Server

Proxies

Add/Configure Proxy

Troubleshooting

Navigationsmenü

Suche